Welcome

Welcome! This documentation provides a comprehensive guide to ABC User Feedback.

What is ABC User Feedback?

ABC User Feedback is a standalone web application designed to efficiently collect, classify, and manage Voice of Customer (VoC) feedback. It provides various features including a feedback tagging system, kanban mode, issue tracker, SSO authentication, and more. It is currently being used in a service with 10 million MAU.

Key Features

• Feedback Tagging System: Classify and manage feedback by topic
• Kanban Mode: Efficiently visualize and manage issue groups
• Issue Tracker Integration: Track issues with status indicators and integrate with external systems
• Single Sign-On (SSO): OAuth authentication supporting enterprise-grade authentication requirements
• Role-Based Access Control (RBAC): Granular user permission management
• Dashboard: Visualize statistical data for feedback and issues

Getting Started

• Installation Guide - Installation methods using Docker, CLI tools, or manual setup
• Tutorial - Basic usage guide

Get Support

Have questions or need help? Check out these resources:

• GitHub Issues - Bug reports and feature requests
• GitHub Discussions - Community discussions