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Tenant Settings

Tenant settings are the top-level management features of ABC User Feedback, covering important settings that affect the entire organization. This document explains how to manage tenant information, configure login methods, and manage all users.

Note: These settings can only be accessed by users with Super Admin permissions.

Tenant Settings​

A tenant is the top-level unit of an organization, encompassing all projects and users.

Access Method​

  1. Click the Home icon in the top right menu
  2. Select Tenant Information from the left menu

Editable Items​

ItemDescriptionEditableExample
IDUnique tenant identifier (system auto-generated)❌ No1
NameTenant name (organization name, company name, etc.)✅ YesABC Company
DescriptionTenant description (optional)✅ YesCustomer feedback management system

How to Edit Information​

  1. Modify the Name or Description field
  2. Click the Save button at the top right
  3. A success message is displayed when saved

The tenant name may be displayed in the login UI.

Login Settings​

Configure the authentication method users will use when accessing the system.

Access Method​

  1. Click the Home icon in the top right menu
  2. Select Login Management from the left menu

Supported Login Methods​

1. Email Login​

The default email + password combination method.

Features:

  • Enabled by default without additional setup
  • User invitation → email verification → password setup sequence
  • Password reset functionality provided

Password Policy:

  • Minimum 8 characters
  • Recommended to include letters, numbers, and special characters
  • Consecutive characters prohibited (e.g., aa, 11)

2. Google Login​

Social login method via Google OAuth 2.0.

Setup Method:

  1. Enable Google Login: Toggle to ON
  2. Google Cloud Console setup is required:

Note: For detailed implementation of Google OAuth integration, refer to the OAuth Integration Guide.

3. Custom OAuth Login​

Method using your own OAuth server or other OAuth providers.

Setup Items:

ItemDescriptionExample
Provider NameName displayed on login buttonSign in with Microsoft
Client IDOAuth client IDabc123xyz
Client SecretOAuth client secretsupersecret
Auth URLAuthentication request URLhttps://auth.example.com/oauth2/auth
Token URLToken request URLhttps://auth.example.com/oauth2/token
User Info URLUser information request URLhttps://auth.example.com/oauth2/userinfo
ScopePermission scope to requestopenid email profile
Email KeyEmail field name in user informationemail

Setup Sequence:

  1. Enter OAuth server information in each field
  2. Click the Save button to save
  3. A button with the configured Provider Name is displayed on the login screen

Login Method Combinations​

Multiple login methods can be enabled simultaneously:

  • Email only: Only default login form displayed
  • Email + Google: Login form + "Sign in with Google" button
  • Email + Custom: Login form + custom OAuth button

Testing Login Settings​

After changing settings, be sure to test:

  1. Access the login page in browser incognito mode
  2. Verify that configured login methods are displayed correctly
  3. Perform actual login tests with each method

User Management​

A feature to centrally manage all users across the tenant.

Access Method​

  1. Click the Home icon in the top right menu
  2. Select User Management from the left menu

Viewing User List​

Displayed Information​

ColumnDescriptionDisplay Example
EmailLogin account emailuser@company.com
NameUser name (from profile)John Doe
DepartmentDepartmentDevelopment Team
TypeUser typeSUPER / GENERAL
ProjectList of accessible projectsProject A, Project B
CreatedAccount creation date/time2024-03-15 14:30

User Type Description​

TypeDescriptionPermission Scope
SUPERCan access all projects and settings. Acts as full system administratorEntire tenant
GENERALCan only access specified projectsSpecific projects only

User Search and Filtering​

You can quickly find desired users when there are many users.

Filter Function​

Click the Filter button at the top to set conditions.

Filter Conditions:

  • Email: Search by email address
  • Name: Search by user name
  • Department: Search by department name

Operator Options:

  • CONTAINS: When it contains
  • IS: When it exactly matches

Inviting Users​

Invite new users to the system.

Invitation Method​

  1. Click the Invite User button at the top right
  2. Enter invitation information
ItemDescriptionOptions
EmailEmail address of user to inviteRequired input
TypeUser typeGENERAL / SUPER
ProjectProjects to allow accessSelect from project list
RoleRole in that projectAdmin / Editor / Viewer
  1. Click the Invite button to complete the invitation

Post-Invitation Process​

  1. An email is sent to the invited user
  2. The user clicks the link in the email to proceed with registration
  3. After registration is complete, they are automatically added to the specified project

Editing User Information​

You can modify information and permissions of existing users.

Editing Method​

  1. Click the user you want to edit in the user list
  2. The Edit User popup opens

Editable Items​

ItemEditableDescription
Email❌ NoCannot be changed as account identifier
Type✅ YesCan change between GENERAL ↔ SUPER

Save and Apply​

  1. Modify necessary information
  2. Click the Save button
  3. Changes are applied immediately and reflected from the user's next login

Deleting Users​

You can delete users who no longer use the system.

Deletion Method​

  1. Click the Delete button at the bottom of the user edit popup
  2. Approve deletion in the confirmation dialog

Deletion Notes​

  • Cannot be recovered: Deleted user accounts cannot be restored
  • Immediate access removal: All system access is blocked immediately upon deletion