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Image Settings

ABC User Feedback supports uploading images along with feedback when users submit feedback. You can build a safe and efficient feedback collection environment by appropriately setting image storage methods and security policies.

image-setting.png

Access Method​

  1. Click Settings in the top menu
  2. Select Channel List > [Select Channel] from the left menu
  3. Select Image Management from the bottom tabs

Image Storage Integration Settings​

S3 or S3-compatible storage integration is required to upload images directly to the server via Multipart Upload API or use Presigned URL Download functionality.

Required Setting Items​

ItemDescriptionExample
Access Key IDKey ID for S3 accessAKIAIOSFODNN7EXAMPLE
Secret Access KeySecret for the keywJalrXUtnFEMI/K7MDENG/...
End PointS3 API endpoint URLhttps://s3.ap-northeast-1.amazonaws.com
RegionRegion where bucket is locatedap-northeast-1
Bucket NameTarget bucket where images are storedconsumer-ufb-images

Presigned URL Download Settings​

You can enhance image download security through the Presigned URL Download option.

Setting Options​

  • Enable: Access images through authenticated one-time URLs (enhanced security)
  • Disable: Image URLs are directly exposed and publicly accessible

Connection Test​

After entering all settings, click the Test Connection button to verify storage connection.

Connection results:

  • ✅ Success: "Connection test succeeded" message
  • ❌ Failure: Recheck input values, bucket permissions, network settings

Image URL Domain Whitelist Settings​

When using Image URL method or wanting to enhance security, you can set a whitelist to allow only trusted domains.

Current Status Check​

Default setting is "All image URLs are allowed" state, allowing image URLs from all domains.

Adding to Whitelist​

To allow only specific domains for security enhancement:

  1. Add trusted domains in the Whitelist area
  2. Example domains:
    • cdn.yourcompany.com
    • images.trusted-partner.io
    • storage.googleapis.com

Supported Storage Services​

AWS S3​

  • Most commonly used cloud storage
  • Stable and highly scalable

Saving Settings​

After completing all settings, click the Save button at the top right to save changes.

After saving:

  • New image uploads work according to configured method
  • Existing images remain with existing settings
  • Recommended to recheck normal operation with Test Connection